Privacy and Transparency Policy
Confidentiality and data protection
For the purposes of the provisions of Articles 13 and 14 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and which repeals Directive 95/46/EC (General Data Protection Regulation: RGPD), S. GRAMAGE HOGAR SL, with CIF B-53965489 and with tax address at Avda. Textil 63, 46870 Ontinyent (Valencia), hereinafter Ripshop , informs the user of the existence of an automated file of personal data created by and for S. GRAMAGE HOGAR SL, and under its responsibility, for the purpose of carrying out the maintenance and management of the relationship with the User, as well as information tasks. At the time of acceptance of these general conditions, muarehome.es will require the user to collect essential data for the provision of its services and/or information.
What information do we collect?
In order to properly carry out purchase requests from site users, you are asked to provide all or part of the following information:
Your name. Your email. Your postal address. Your delivery address. His phone number. And your CIF./NIF in case you require an invoice.
By completing one of our forms and accepting our personal data policy, you accept and authorize Ripshop to use and process the data provided in accordance with the purpose established in the form, which may be:
Enable communication between the company and the client.
Process your order
Contact by email or telephone in case of incidents in orders, deliveries and complaints.
Allow the response to your query through the “contact” section, as well as send you information from ripshop.es
Process the payment method. (ripshop.es will never directly request credit card information from its customers, since this step is managed directly by the bank responsible for the payment gateway).
Send by email offers and promotions that may interest you.
In compliance with this law, Ripshop will not make any total or partial transfer of said data to any company or organization, nor will it use it for any purpose other than that described in the previous paragraph.
The recipient of said personal data is: ripshop.es, which guarantees that it will treat your personal data confidentially, as well as that the server on which it is stored enjoys the security measures established in Spanish regulations on data protection.
By sending this data, the user or client gives their consent for them to form part of said file whose purpose is to send commercial or informative communications.
You have the right to request information about your data that we process or store. These data will be maintained by Ripshop in its database, unless the owner of the data exercises the rights of access, rectification, cancellation and opposition in the terms and deadlines established by LO 15/1999, to the postal address Avda. Textil. 63, 46870 Ontinyent (Valencia) or by email to the email address: atc@sgpartners.es
Data portability: interested parties may request to receive the data that concerns them and that they have provided to us or that – whenever technically possible – we send it to another data controller of their choice, in a structured format of common use and mechanical reading.
Registration of files and forms
For access and navigation it is not necessary to be registered. However, Users who wish to do so may register and obtain exclusive advantages such as streamlining the purchasing process, receiving special offers, notifications about events and exclusive raffles for registered users, reviewing the status of the order, etc.
Completing the registration form is mandatory to access and enjoy certain services offered on the Website or receive the requested information. Failure to provide the requested personal data or failure to accept this data protection policy means it will be impossible to inform you, subscribe, register or participate in any of the promotions in which personal data is requested.
Accuracy and veracity of data
The User undertakes to provide true, accurate and complete data, as well as to update all data provided so that it remains true, accurate and complete.
Once registration has been completed, the User undertakes to diligently safeguard and use their access codes, as well as to immediately communicate to Ripshop any event, such as theft, loss, or unauthorized access, that allows improper use of the passwords. themselves, in order to proceed to their immediate cancellation. Ripshop will not be responsible for the consequences derived from improper use of access codes.
The passwords of each user are personal and should not be used by third parties, and others are not allowed to use them under the risk of identity theft.
The user registration process is considered a formalization of a legally binding contract between Ripshop and the user, in accordance with the terms of this Legal Notice and the registration conditions included therein.
The registered user acknowledges that he or she has read and understood the terms and conditions of this Legal Notice and the registration conditions included therein, and that he or she agrees to comply with all its provisions. Likewise, you acknowledge that you have read and accepted the Privacy Policy.
This document sets out our Privacy Notice in relation to our processing and use of customer data. For more information or to file a claim with the Control Authority, visit: Euro-lex
Product Notice
Color discrepancy in images
In accordance with our policy of transparency and accuracy in the information provided, the colors displayed on our website are merely indicative and are intended to present the products in a representative manner.
However, it is necessary to take into account that these colors may vary with respect to the final product. These discrepancies can be attributed to various factors external to our responsibility, among which the individual configuration and calibration of the screen of the device used to access the website stands out. The color display may differ depending on the technical characteristics and settings of each device, potentially influencing the color perception of the product.
Variations in size
Due to the nature of our artisanal process in the production of products, it is possible that variations of up to 2% in size may occur with respect to the indicated size. These differences, inherent to the manual production method, underline the authenticity of each product and constitute part of its artistic value.
Contact us
If you want to send us your comments about our website, doubts, complaints or any other issue, by letter to S. GRAMAGE HOGAR SL, at Avda. Textil 63, 46870 Ontinyent (Valencia), or by email to atc@sgpartners.es , or through the contact section of the Website. You can also call us at 672 643 999 from 8:00 a.m. to 3:00 p.m.